Privacy Policy

1. Introduction

SonFed Services ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our Client Portal and related services.

2. Information We Collect

We may collect the following types of personal information:

• Full name, date of birth, and Social Security Number (SSN)
• Contact information (email, phone, address)
• Health insurance and Medicare plan details
• Tax and financial information
• Uploaded documents (IDs, tax forms, insurance cards, etc.)
• Account credentials and portal activity

3. How We Use Your Information

Your information is used solely to provide our services, including:

• Processing insurance enrollments (ACA, Medicare, Life, Property & Casualty)
• Preparing and filing tax returns
• Providing bookkeeping and financial services
• Communicating with you about appointments, billing, and policy changes
• Complying with legal and regulatory obligations

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including encrypted storage, secure access controls, and limited internal access on a need-to-know basis. All sensitive information such as SSNs and financial data is treated with the highest level of confidentiality.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with insurance carriers, government agencies (such as the IRS or CMS), or other service providers only as necessary to fulfill our services or as required by law. All third parties are required to handle your information confidentially.

6. HIPAA Compliance

Where applicable, SonFed Services complies with the Health Insurance Portability and Accountability Act (HIPAA). Health-related information is handled in accordance with HIPAA's Privacy and Security Rules.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for communications at any time

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable laws, including IRS record-keeping requirements (typically 7 years for tax records).

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: